Release Connect: May 2026: What’s New, What’s Improved, How This Benefits You

Join us for a deep dive into the May 2026 release, packed with production-ready enhancements across authentication, visual content creation, and knowledge base personalization. This session is designed to help teams understand and immediately apply the latest Document360 improvements.

Why You Should Attend

Get hands-on with the newest capabilities, including:

• Multiple JWT Configurations: See how enterprise and multi-domain teams can now manage multiple authentication setups within a single project, each with its own branded login experience and independent controls – making secure, flexible access simpler than ever.
• MCP Server Analytics: Discover how the new analytics dashboard gives you full visibility into how your knowledge base is being consumed through AI assistants and tools, from call volumes to success rates and top client usage.
• KB Site Favourites & Personalization: Explore how logged-in readers can now bookmark articles, decision trees, API endpoints, and page categories, and how admins can configure the right-hand panel layout for a more tailored reading experience.
• Advanced PDF Customization: Learn how dynamic placeholders, a new customizable end page, and drag-and-drop section reordering give teams full control over how documentation is exported and presented.
• Inherited Reader Permissions: Understand how permission inheritance from parent to subcategories reduces repetitive access management and keeps your documentation governance consistent at scale.

This session includes live walkthroughs and real-world demos, featuring:

• Setting up and managing multiple JWT configurations in a live project
• Navigating the new MCP Server Analytics dashboard and interpreting key metrics
• Configuring KB Site Favourites and personalizing the reader panel layout
• Building a custom PDF export template with dynamic metadata and an end page
• Running the one-time reader permission inheritance migration for existing projects

All demos will showcase production-ready features.

About the Speaker:

5:30 am UTC (11:00 am IST) – Charulatha:

Charulatha is our Customer Success Specialist at Document360. Handling clients for over a year with Document360, Charu comes with a deep understanding of our platform and has helped our customers drive adoption, streamline processes, and achieve measurable outcomes.

3:00 pm UTC (8:30 pm IST) – Mohamed Nisath:

Nisath is our Senior Customer Success Manager at Document360. With more than 8 years of experience in customer success and a deep understanding of Document360, Nisath has helped numerous customers drive adoption, streamline the user journey, and achieve measurable outcomes.