Release Connect: May 2026: What’s New, What’s Improved, How This Benefits You

Struggling with complex authentication, scattered analytics, or knowledge base personalization? This session is designed to help teams understand and immediately apply the latest Document360 improvements.

In this recorded session, explore the latest Document360 features through live walkthroughs and real-world demos -designed to help you streamline your knowledge base setup and get more out of the platform.

What you’ll see:

• How to set up and manage multiple JWT configurations
• Navigating the MCP Server Analytics dashboard and interpreting key metrics
• Configuring KB Site Favourites and personalizing the reader panel
• Building a custom PDF export template with dynamic metadata
• Running the reader permission inheritance migration for existing projects

Who it’s for:

Developers, technical writers, and documentation teams looking to leverage advanced Document360 features in their day-to-day workflows.

About the Speaker:

5:30 am UTC (11:00 am IST) – Charulatha:

Charulatha is our Customer Success Specialist at Document360. Handling clients for over a year with Document360, Charu comes with a deep understanding of our platform and has helped our customers drive adoption, streamline processes, and achieve measurable outcomes.

3:00 pm UTC (8:30 pm IST) – Mohamed Nisath:

Nisath is our Senior Customer Success Manager at Document360. With more than 8 years of experience in customer success and a deep understanding of Document360, Nisath has helped numerous customers drive adoption, streamline the user journey, and achieve measurable outcomes.