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Release Connect: January 2026: What’s New, What’s Improved, How This Benefits You

Speaker

Venkatesh

Senior Customer Success Manager

Duration

33 mins

Presentation

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The January 2026 Release Connect webinar covers all production‑ready enhancements across AI capabilities, content creation workflows, and portal usability updates – focusing exclusively on features that are already live and ready to use.

The recording includes detailed walkthroughs of:

  • Eddy AI Chatbot – Standalone Experience: An overview of how the enhanced chatbot pulls answers from knowledge base articles, PDFs, and supported sources to streamline information retrieval.
  • PDF-to-Article Import: A practical demonstration of converting PDF content into clean, structured articles while preserving essential formatting.
  • Redesigned Portal Navigation: An in-depth look at the new portal layout and improvements designed to simplify navigation and reduce user friction.

The session also features practical examples, real‑world use cases, and guided tours of each enhancement to help teams adopt these capabilities effectively.