Product Update
Importance of Page Not Found Analytics in your Knowledge Base
Nov 3, 2021 • Pratiksha Ramkumar
A link throwing an error is something that every one of us might …
How to analyze knowledge base performance
Oct 29, 2021 • Pratiksha Ramkumar
For every business, analyzing the business performance is one of the most important …
How to use Zapier Integration to Connect your Apps with Docu...
Oct 1, 2021 • Pradeepa somasundaram
Document360 is a robust knowledge base software solution that allows you to create …
Quarterly round-up: A look back into Q3 2021
Sep 27, 2021 • Pratiksha Ramkumar
The world is changing rapidly and so are businesses. Businesses having a knowledge …
Cool features to improve your knowledge base user experience
Sep 13, 2021 • Pratiksha Ramkumar
Giving the best reading experience to your knowledge base user is not just …
Ease your link validation process with Ignore URL
Sep 3, 2021 • Pratiksha Ramkumar
Ever got frustrated while clicking on a link, and the page was not …
Ticket Deflector Analytics: Measure your Metrics
Aug 25, 2021 • Selvaraaju Murugesan
Ticket deflector helps to reduce customer tickets being raised by encouraging customers to …
Knowledge base assistant – Your customized 24/7 support
Jul 16, 2021 • Selvaraaju Murugesan
Knowledge base assistant is a nifty tool that can be embedded in any …
How to find and fix broken links on your knowledge base
Jun 28, 2021 • Document360 Team
How do you feel when you click on a link and it lands …