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Product Update
Quarterly round-up: A look back into Q3 2021
Sep 27, 2021 • Pratiksha Ramkumar
The world is changing rapidly and so are businesses. Businesses having a knowledge …
Cool features to improve your knowledge base user experience
Sep 13, 2021 • Pratiksha Ramkumar
Giving the best reading experience to your knowledge base user is not just …
Ease your link validation process with Ignore URL
Sep 3, 2021 • Pratiksha Ramkumar
Ever got frustrated while clicking on a link, and the page was not …
Ticket Deflector Analytics: Measure your Metrics
Aug 25, 2021 • Selvaraaju Murugesan
Ticket deflector helps to reduce customer tickets being raised by encouraging customers to …
Knowledge base assistant – Your customized 24/7 support
Jul 16, 2021 • Selvaraaju Murugesan
Knowledge base assistant is a nifty tool that can be embedded in any …
How to find and fix broken links on your knowledge base
Jun 28, 2021 • Document360 Team
How do you feel when you click on a link and it lands …
What’s new in Document360? – May 2021 Product update
Jun 24, 2021 • Kingson S
We are back again with our monthly blog series “What’s new edition” for …
Use tags to organise your knowledge base
Jun 17, 2021 • Selvaraaju Murugesan
Organizing content in a huge knowledge base could be a daunting task. If …
How to Import Word Document into Knowledge Base
Jun 8, 2021 • Selvaraaju Murugesan
Most of the content creator around the world are familiar with Microsoft Word …
