End-user documentation is the explanatory and informational content you provide your end-users to help them get started with your product, troubleshoot common issues, and use it in the most efficient manner possible. It aims to optimize the end user’s experience and take many forms such as text documents, video tutorials, images, interactive in-app walkthroughs, pre-built chatbot flows, etc.
Well-structured user documentation improves product adoption. Learn best practices and key strategies in this expert-backed blog.
