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Stonly alternative for customer knowledge base

Build a Customer Knowledge base to guide customers easily and reduce support tickets by 30%.

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Trusted by global brands

  • McDonald's
  • vmware
  • Virgin Red
  • Access
  • Ticketmaster
  • Daikin
  • BVB
  • NHS
  • Landing.ai
  • Insider
  • Whatfix
  • Payoneer
  • Cascade
  • Panaya

Provide In App Help

With our knowledge base widget, you can provide contextual in-app help to your customers.

This ensures your users use your product to its fullest and no longer have any roadblocks.

KB widget
Zumen

“Document360’s KB widget is available on every page of our application. The widget provides documentation relevant to the page the customer is viewing, making it seamless experience to get contextual help.”

Mary Shalin | Senior Technical Writer

Faster answers for customers

Browsing through multiple help guides is frustrating for customers.

With Ask Eddy, our interactive AI search, your customers can get quick and accurate answers to their complex queries.

As a business, you’ll have fewer support queries and happier customers.

Why businesses choose Document360

Powerful Editor

Are your writers struggling with clunky editors? Our Advanced WYSIWYG and Markdown editors along with AI features, make authoring content easy.

Powerful Editor

Advanced Customization

Customize your knowledge base to give a personalized branding experience to your customers. You can create custom themes. add icons, build custom home page and more with Document360.

Advanced Customization

Add your media

Add or embed images, files, videos, forms and code blocks to your articles to provide a interactive experience to your customers. And there’s no limitations to the number of media you can add.

Add your media

Easy to use

Document360’s UI is easy to use and stay organized without a steep learning curve. As per G2, 96% of our users found Document360 easy to use.

Easy to use

Integrations

Stay seamlessly connected with today’s business tools

Industry leader in Knowledge Base

  • Capterra
  • G2
  • GetApp
  • Software Advise
Overall Ratings

Here’s what our users across the globe say

96%

of our users recommend Document360

95%

of users found Documen360 easy to setup

96%

of users say Document360 is easy to use

Source:G2 Logo

See how our customers drive impact

Panaya + Document360

The documentation is more visually understandable because of the way Document360 breaks it into individual pages.

Integrate with the tools you love
3min watch

Fastmag + Document360

Document360 gives you a well-rounded view of what’s happening with all facets of your content.

Integrate with the tools you love
3min watch

Trusted by thousands of users in over 100+ countries

  • G2 Leader
  • G2 Leader
  • Software Reviews
  • Source Forge
  • Software World
  • Software Suggest
  • Software Reviews

*Disclaimer : Data was sourced from the Winter 2023 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2