Build a Customer Knowledge base to guide customers easily and reduce support tickets by 30%.
Trusted by global brands
With our knowledge base widget, you can provide contextual in-app help to your customers.
This ensures your users use your product to its fullest and no longer have any roadblocks.
“Document360’s KB widget is available on every page of our application. The widget provides documentation relevant to the page the customer is viewing, making it seamless experience to get contextual help.”
Mary Shalin | Senior Technical Writer
Browsing through multiple help guides is frustrating for customers.
With Ask Eddy, our interactive AI search, your customers can get quick and accurate answers to their complex queries.
As a business, you’ll have fewer support queries and happier customers.
Integrations
of our users recommend Document360
of users found Document360 easy to setup
of users say Document360 is easy to use
Source:
*Disclaimer : Data was sourced from the Winter 2023 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2