EN 
DEModern alternative to Paligo- Try Document360
Modernize your technical documentation stack. Document360 is a cutting-edge alternative solution to legacy CCMS.
Trusted by global brands
Document360 VS Paligo
Switch to Document360 an all-in-one platform to empower your technical writers to produce, publish, manage, and host your help docs. Work more efficiently, cut costs, and eliminate administrative overheads
| Features |  | Paligo |
|---|---|---|
| Customization | ✓ | ✓ |
| API platform | ✓ | ✓ |
| In-app assistance | ✓ | × |
| Article reminder | ✓ | × |
| Ticket deflector | ✓ | × |
| IP restriction | ✓ | × |
| Knowledge base type | Public, Private, Mixed | × |
| Hosting | Self | Others |
| Editor | Markdown and WYSIWYG | XML |
| Analytics | Advanced | Rudimentary |
| Content Search | AI-powered | Rudimentary |
| Peer review | Seamless | Cluttered |
| Get Started |
Why Companies choose Document360
Document360 enables you to streamline end-to-end document editing, collaboration, sharing and securing your compliance and other critical information.
Rich editor
You can tailor your editing experience to meet the needs of your users and team by selecting a Markdown or WYSIWYG editor.
Hosting
Knowledge base site is self-hosted with industry-standard security protocols such that customer-facing knowledge base site can built instantly.
Searchability
Provides an intuitive portal search for content producers and an AI-powered search for your content consumers to find what they want quickly and easily.
Analytics
Data collected is processed in advanced analytics features to measure the quality and performance of your knowledge base.
Customization
Document360 grants a personalized user experience to their customers, which can boost customer loyalty to a business.
In-app Assitance
Provide contextual help to your customers within your software application using Knowledge base assistant.
Trusted by thousands of users in over 100+ countries
Start creating your knowledge base today!
*Disclaimer : Data was sourced from the Summer 2026 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2