Modernize your technical documentation stack. Document360 is a cutting-edge alternative solution to legacy CCMS.
Switch to Document360 an all-in-one platform to empower your technical writers to produce, publish, manage, and host your help docs. Work more efficiently, cut costs, and eliminate administrative overheads
Features |
|
Paligo |
---|---|---|
Customization | ✓ | ✓ |
API platform | ✓ | ✓ |
In-app assistance | ✓ | × |
Article reminder | ✓ | × |
Ticket deflector | ✓ | × |
IP restriction | ✓ | × |
Knowledge base type | Public, Private, Mixed | × |
Hosting | Self | Others |
Editor | Markdown and WYSIWYG | XML |
Analytics | Advanced | Rudimentary |
Content Search | AI-powered | Rudimentary |
Peer review | Seamless | Cluttered |
Get Started |
After reviewing a dozen knowledge base products, Document360 was the clear winner. Their amazing markdown editor and SEO features were unrivaled.
Matt Watson,
CEO, Stackify,
Trusted by thousands of user in over 100+ countries
Document360 enables you to streamline end-to-end document editing, collaboration, sharing and securing your compliance and other critical information.
You can tailor your editing experience to meet the needs of your users and team by selecting a Markdown or WYSIWYG editor.
Knowledge base site is self-hosted with industry-standard security protocols such that customer-facing knowledge base site can built instantly.
Provides an intuitive portal search for content producers and an AI-powered search for your content consumers to find what they want quickly and easily.
Data collected is processed in advanced analytics features to measure the quality and performance of your knowledge base.
Document360 grants a personalized user experience to their customers, which can boost customer loyalty to a business.
Provide contextual help to your customers within your software application using Knowledge base assistant.