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DEDocument360 – The Best Alternative to MadCap Flare
A powerful content authoring tool that allows you to create and publish online help, knowledge bases in HTML and printable content.
Trusted by global brands
Document360 VS MadCapFlare
Document360 is a better MadCap Flare alternative that’s worth considering. It’s a powerful Help Authoring tool with a more user-friendly interface and a variety of customization options.
| Features |  | MadCapFlare |
|---|---|---|
| Content resurfacing | ✓ | ✓ |
| Collaboration | ✓ | ✓ |
| Private hosting | ✓ | ✓ |
| Redirect Rules | ✓ | × |
| API platform | ✓ | ✓ |
| Sandbox | Built-in(add-on) | × |
| API Documentation | Add-on | × |
| Editor | Markdown and WYSIWYG | XML editor |
| Search | AI-powered | Limited |
| Customization | Advanced | Limited |
| Analytics | Advanced | Limited |
| Get Started |
Why Companies choose Document360
Document360 enables you to streamline end-to-end document editing, collaboration, sharing and securing your compliance and other critical information.
API Documentation
Experience API documentation as a paid add-on solution. Create API documentation in a variety of formats, including HTML, PDF, and Markdown.
Editor
Offers freedom to the users to select between Markdown and WYSIWYG editor. The editor is user-friendly and helps you develop content easily.
Search
Google-like Search.Document360 provides users a comprehensive and efficient way to search for information within the knowledge base.
SEO
Optimize your knowledge base for search engines. You can customize meta tags, use canonical URLs, and implement other SEO best practices.
Customization
Document360 offers a range of customization options, including the ability to customize the layout, color scheme, and branding.
Analytics
Document360 provides detailed analytics & reporting features to track user engagement, page views, search queries, & other metrics.
Trusted by thousands of users in over 100+ countries
Start creating your knowledge base today!
*Disclaimer : Data was sourced from the Summer 2026 Knowledge Management, Knowledge Base, HAT & Contact Centre Knowledge Base Grid® Report by G2