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Document360 – The Best Alternative to MadCap Flare

A powerful content authoring tool that allows you to create and publish online help, knowledge bases in HTML and printable content.

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Powering technical documentation and help docs for companies like

  • McDonald's
  • Stackify
  • Virgin Red
  • Harvard
  • Mambu

Document360 VS MadCapFlare

Document360 is a better MadCap Flare alternative that’s worth considering. It’s a powerful Help Authoring tool with a more user-friendly interface and a variety of customization options.

Features MadCapFlare
Content resurfacing
Private hosting
Redirect Rules ×
API platform
Sandbox Built-in(add-on) ×
API Documentation Add-on ×
Editor Markdown and WYSIWYG XML editor
Search AI-powered Limited
Customization Advanced Limited
Analytics Advanced Limited
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After reviewing a dozen knowledge base products, Document360 was the clear winner. Their amazing markdown editor and SEO features were unrivaled.

Matt Watson,

CEO, Stackify,

Awards & Recognition

Trusted by thousands of user in over 100+ countries

  • Software Reviews
  • Source Forge
  • Software Reviews
  • Source Forge
  • G2 Leader
  • G2 High Performer
  • Crozdesk
  • Software Advice Customer Support
  • Finance Online
  • Finance Online

Why Companies choose Document360

Document360 enables you to streamline end-to-end document editing, collaboration, sharing and securing your compliance and other critical information.

API Documentation

Experience API documentation as a paid add-on solution. Create API documentation in a variety of formats, including HTML, PDF, and Markdown.


Offers freedom to the users to select between Markdown and WYSIWYG editor. The editor is user-friendly and helps you develop content easily.


Google-like Search.Document360 provides users a comprehensive and efficient way to search for information within the knowledge base.



Optimize your knowledge base for search engines. You can customize meta tags, use canonical URLs, and implement other SEO best practices.


Document360 offers a range of customization options, including the ability to customize the layout, color scheme, and branding.



Document360 provides detailed analytics & reporting features to track user engagement, page views, search queries, & other metrics.

Matt Watson
Gerard Urbano
Matt Watson
Matt Watson
Matt Watson

After reviewing a dozen knowledge base products, Document360 was the clear winner. Their amazing markdown editor and SEO features were unrivaled.

Matt Watson

Document360’s efficient and convenient knowledge-base design has saved our company a lot of time that was previously wasted on the storage and retrieval of important documents.

Ryan Brooks

Document360 has given us the customizability of a static site generator without the development, upkeep, or learning curve!

Dustin Smith

Document360’s ability to have document versions associated with software versions is a huge plus for any software project.

Victoria Risk

We have recently started to write our documentation in Document360. I have personally used it a lot the last few weeks and I am very satisfied so far. I think that it is a professional and polished product.

Matt Watson

10,000+ people from 80 countries building better customer experiences with Document360

  • McDonald's
  • Virgin Red
  • Bluescape
  • Whatfix
  • paysafe
  • insider
  • Harvard
  • Datree
  • koorong
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