Document360 Blog
Document360 news, latest updates, best practices, market research, and expert insights into product documentation, SaaS documentation & knowledge base management.
Document360’s Feature Spotlight – Landing Page
Sep 27, 2018 • Document360 Team
Landing page is a web page which serves as the entry point for your Knowledge base software. You can...
Learn the Knowledge Base Best Practices from Twilio’s Deve...
Sep 25, 2018 • Catherine Heath
Twilio is an API (Application Programming Interface) for Messaging, Voice, Video, and Authentication...
Document360’s Feature Spotlight – Versioning
Sep 18, 2018 • Document360 Team
Version control is the process by which different drafts and versions of a document are managed. It ...
The Biggest Drawbacks of Using Wiki as Knowledge Base Software
Sep 6, 2018 • Christina Comben
Make no mistake. Wiki software is an excellent collaboration tool that allows you to find, share, an...
August 2018 Product Update: Landing Page with Category Secti...
Sep 3, 2018 • Document360 Team
It is time for the Document360 August 2018 product update. Let us check out what features the team h...
New Chrome “Not Secure” Warning has Consequences...
Aug 16, 2018 • Catherine Heath
You may have noticed a change in the Google Chrome browser very recently. This change governs how yo...
July 2018 Product Update: Article Search in Portal, Category...
Aug 3, 2018 • Sriram Hariharan
Welcome to the Document360 July 2018 product update! It's that time of the month to take a step back...
How to Integrate Your Self-service Support and One-on-one Su...
Jul 31, 2018 • Catherine Heath
One-on-one support integrated with self-service support is the ultimate goal for most SaaS companies...
Top 5 Uses of Best Knowledge Base Tools for SaaS Product
Jul 19, 2018 • Christina Comben
Knowledge base tools are the future of customer support. 81 percent of all customers try taking ca...