Document360 Blog
Document360 news, latest updates, best practices, market research, and expert insights into product documentation, SaaS documentation & knowledge base management.
13 Most Popular Tools for Technical Writing
Jul 11, 2018 • Janeera
Having worked as a Technical Writer for about 10 years in my career, I’ve used a variety of docume...
Pros and Cons of SharePoint Knowledge Base Software
Jul 5, 2018 • Catherine Heath
Many companies who have adopted Microsoft SharePoint KM as Knowledge Base are quickly realizing its ...
June 2018 Product Update: SSL for Custom Domain, Embedding V...
Jul 4, 2018 • Sriram Hariharan
Another month has passed by, and its time to take a look at what we achieved during that period. It'...
6 Simple Steps to Build Perfect Knowledge Base Content Strategy
Jul 3, 2018 • Christina Comben
Clients who receive excellent customer support are four times more likely to be loyal to a brand tha...
Breakfast meeting with Adi Tatarko (Founder of Houzz) –...
Jun 29, 2018 • Saravana Kumar
Background This year, Document360 got selected to be a part of the Mayor's International Busine...
What Value Does an Independent SaaS Knowledge Base Software ...
Jun 27, 2018 • Saravana Kumar
In one of our recent follow-up emails with a potential prospect, we received the following response....
20+ Top SaaS Products for Startups to Consider
Jun 22, 2018 • Sriram Hariharan
Running a successful company depends on a few key factors — bringing talented resources on board a...
7 Ways to Optimize Your Knowledge Base Content to Get More V...
Jun 21, 2018 • Christina Comben
A knowledge base is crucial for your growth strategy. It helps you maintain interactive communicatio...
Super Handy Publishing Checklist for SaaS User Documentation
Jun 19, 2018 • Catherine Heath
Every technical writer has their own process for publishing outstanding content. But there are some ...