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July Product Update - Document360

July 2018 Product Update: Article Search in Portal, Category Manager Emoji Icons, and Improvements

July 2018 Product Update: Article Search in Portal, Category Manager Emoji Icons, and Improvements

Category: Product Update

Last updated on Feb 16, 2021

Welcome to the Document360 July 2018 product update! It’s that time of the month to take a step back to see what we have achieved as a team. Let’s dive right into the updates!

Missed reading our previous month updates??

July 2018 Product Update

Here’s the list of items we shipped into Document360 in the month of July 2018:

  1. Article search in the portal
  2. Article status indicator on the user website
  3. Category Manager emoji icons
  4. Improvements
    1. User website single sign-on
    2. Text formatting in callouts

Article search in the portal

When writing documentation, content writers may need to switch between articles for different reasons. Searching for an article from the category manager might not be an easy task.

To make it simpler, we introduced the capability for content writers to search for articles using the “Article Search” menu. You can find the search icon on the top right of the documentation page.

Search Article in Portal - July 2018 Product Update

Simply type the text you want to search and the search will return the list of articles containing the text. 

Search in portal - July 2018 Product Update

To reset the content in the search box, click “reset” represented as an eraser icon.

Reset search - July 2018 Product Update

Click “Close Search” to close the search bar.

Article status indicator on the user website

It’s important to let your knowledge base users to know when a new article is published or an existing article is refreshed. We added the capability to mark an article as either “New” or “Updated” before publishing it. 

To set the article status, click the “Settings” icon on the document editor page. Select “New” if you are publishing a new version of the article. Select “Updated” if you are updating (forking) an existing version of an article.

Article Status Indicator - July 2018 Product Update

You can set the number of days to show the article status. The default value is 30 days and the maximum duration is 90 days.

Article Status - July 2018 Product Update

Once the article is published, the status indicator will be visible next to the article name on the Category Manager.

Article Status on Landing Page - July 2018 Product UpdateCategory Manager emoji icons

We added the capability to add emoji icons for the categories. Emoji icons convey the purpose of the category and its contents. 

To add an emoji icon, click the folder icon next to the category name. Select your preferred icon from the emoji picker.

Category Manager Emoji icon - July 2018 Product UpdateImprovements

  • Did you feel you were prompted one too many times to login to view the (private) documentation? We realized that and implemented single sign-on capability to log in to the portal.
  • You can now format text (bold, italic, add links) within information callouts (Info, Warning, Error)

Want to try these features? Get started with a free trial of Document360 today!

Related: June Month Product Update

Sriram Hariharan


Sriram Hariharan is the Senior Technical and Content Writer at BizTalk360. He has over 9 years of experience working as documentation specialist for different products and domains. Writing is his passion and he believes in the following quote - “As wings are for an aircraft, a technical document is for a product — be it a product document, user guide, or release notes”.

Sriram Hariharan

Aug 3, 2018

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