Document360 Blog
Document360 news, latest updates, best practices, market research, and expert insights into product documentation, SaaS documentation & knowledge base management.
Feature Spotlight – Notifications in Document360
Feb 12, 2019 • Document360 Team
Notifications can inform you who and what exactly has changed in your Knowledge Base. Whenever you...
How to Measure SaaS Customer Success
Feb 11, 2019 • Gowri Ramkumar
The probability of converting existing customers is as high as 70%. On the contrary, the chances of ...
January 2019 Product Update: Notification channel, @mention...
Feb 8, 2019 • Vishnu Balachandran
We saw yet another month of releases focused on valuable feedback provided by our customers. If you...
Feature Spotlight – Analytics in Document360
Feb 4, 2019 • Vishnu Balachandran
Document360’s latest feature addition – Analytics ensures that you gain an accurate and deep und...
Feature Spotlight – Custom Footer Navigation in Document360
Jan 28, 2019 • Vishnu Balachandran
Creating a Custom Footer in your Knowledge Base can be crucial in your marketing strategy to h...
What are the Biggest Customer Service Challenges Faced? Solu...
Jan 25, 2019 • Gowri Ramkumar
In today’s world, as the advancements in the technology, the accessibility of information, product...
Feature Spotlight – Markdown Editor in Document360
Jan 24, 2019 • Document360 Team
Document360 is a powerful, flexible fullscreen-capable text editor using the Markdown syntax. It a...
How Analytics Plays a Vital Role in Documentation?
Jan 16, 2019 • Vishnu Balachandran
As a company with multiple products in the market, documentation is vital for us and we had our shar...
How Caching works in Document360?
Jan 11, 2019 • Vishnu Balachandran
This article explains how caching works in Document360 applications, rendering fast responses for do...