Document360 Blog
Document360 news, latest updates, best practices, market research, and expert insights into product documentation, SaaS documentation & knowledge base management.
December 2018 Product Update: Analytics, Related Articles, C...
Jan 10, 2019 • Document360 Team
We’re happy to release another set of features today which covers few of the most requested featur...
Top 10 International SaaS Conferences You Should Attend in 2...
Jan 2, 2019 • Document360 Team
Software as a Service (SaaS) is a fast-growing, competitive industry projected to reach $186 billion...
5 Ways Your SaaS Customer Support Team Can Save Time
Dec 28, 2018 • Gowri Ramkumar
It’s common to find SaaS companies working tirelessly to deliver awesome customer service and incr...
Saravana Kumar, Founder & CEO Talks About the Inspirati...
Dec 26, 2018 • Document360 Team
The Journey of Kovai Ltd from Zero to Multi-million dollar revenue and building profitable products:...
Document360’s Feature Spotlight – Category Manager
Dec 20, 2018 • Vishnu Balachandran
A knowledge base can be your customer's self-service guide through your product – helping them t...
10 Knowledge Base Software Best Practice Examples
Dec 19, 2018 • Catherine Heath
A great knowledge base usually follows a set of best practices. These will help you deliver useful ...
What Is a Knowledge Base and Why Do You Need One?
Dec 18, 2018 • Jubina Prabhakaran
Feeling inundated with the data and constantly searching for a small piece of information from the h...
SEO Best Practices for Optimizing a Knowledge Base
Dec 17, 2018 • Jubina Prabhakaran
Do you want to learn how to optimize your knowledge base for both internal search and search engines...
November 2018 Product Update: Caching, Author Page, Offline ...
Dec 10, 2018 • Helen Sheeba
We’re happy to release another set of features today. Most of the features in this November 2018 r...