Document360 Blog
Document360 news, latest updates, best practices, market research, and expert insights into product documentation, SaaS documentation & knowledge base management.
Ultimate Guide to Law firm & Legal knowledge management
May 6, 2022 • Kingson S
A modern law firm heavily relies on the capture and dissemination of knowledge. They’re under pres...
Feature Update: Full Portal Search
May 2, 2022 • Pratiksha Ramkumar
A knowledge base portal is a powerhouse of all the information that you store about your company. Se...
Ultimate Guide to Create a Private Wiki
Apr 26, 2022 • Kingson S
If you were asked what you thought of when you heard the word “wiki”, what would you say Most li...
Feature Update: Shared articles and Cloned articles
Apr 22, 2022 • Pratiksha Ramkumar
Maintaining documentation is critical for every business. Organizing the documentation with articles...
Using Microsoft Teams and Slack as customer-centric tools
Apr 13, 2022 • Selvaraaju Murugesan
Being customer-centric is the mantra of SaaS companies. Customer-centric culture propels many compan...
6 Bloomfire Alternatives for Knowledge management
Apr 10, 2022 • Kingson S
Many companies today need an internal knowledge base to share information and keep employees up-to-d...
10 Benefits of Creating SOP for Your Call Center
Apr 8, 2022 • Kingson S
Only a few businesses are as competitive and customer-oriented as call center enterprises. That’s...
Quarterly round-up: A look back into Q1 2022
Apr 4, 2022 • Pratiksha Ramkumar
2022 is a new year and a new beginning. We at Document360 kickstarted the year with great goals. The...
How to Create an Effective Product Onboarding Process
Apr 1, 2022 • Arunkumar Kumaresan
Launching a new product is overwhelming. Figuring out how to start, who will own what, and when to ...