Document360 Blog
Document360 news, latest updates, best practices, market research, and expert insights into product documentation, SaaS documentation & knowledge base management.
Feature Update: Home Page Builder in a Knowledge Base
Mar 29, 2022 • Pratiksha Ramkumar
The first impression is the best impression; we have heard this quote almost everywhere. Have we not...
How we Improved SEO Performance for Document360
Mar 28, 2022 • Document360 Team
Search engines have become an integral part of our everyday lives; Google has even become a verb in ...
7 Best Confluence Alternatives in 2026: A Decision Framework
Mar 21, 2022 • Janeera
What Are the Best Confluence Alternatives Building a knowledge base is not a simple matter, and you...
Explicit Knowledge: Definition, Examples, and Methods
Mar 18, 2022 • Kingson S
Knowledge Management came to be in the 1970s, with the publication of papers by management theorists...
Best Onboarding Practices For New Employee
Mar 11, 2022 • Kingson S
Employees are an invaluable asset to your organization. A good onboarding will deepen the relationsh...
How is knowledge management used in healthcare?
Mar 4, 2022 • Kingson S
Roughly 67 million people live in the UK and all of them will be involved in the health sector at so...
How to write a Business Requirement Document (BRD)
Feb 25, 2022 • Selvaraaju Murugesan
Business Requirement Documents (BRD) are usually created to gather all business requirements necessa...
How To Write Inclusive Documentation?
Feb 18, 2022 • Selvaraaju Murugesan
A pen is mightier than a sword. This proverb emphasises the power of words. Writing is a powerful to...
Top 8 ECommerce Customer Service Best Practices to Follow
Feb 11, 2022 • Kingson S
No matter which platform you are running your eCommerce business, customer service is essential. Pri...