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Are you looking for knowledge management that can replace or improve upon Confluence? Do you want a scalable, integrated alternative to Confluence that is more cost-effective?
But why are knowledge management tools important in the first place?
- An effective knowledge management tool can reduce the time lost in searching for information by up to 35% and boost organization-wide productivity by 20-25%.
Looking at the statistics above, it is no wonder that the knowledge management software market is growing significantly.
There is no dearth of great tools out there, and if you are looking for a Confluence alternative, you can definitely find a good match.
Let’s start with the key features that make an alternative worth considering.
📝 TL;DR
There are some great Confluence alternatives out there; choose one with your specific needs in mind
- Choose an alternative with features including ease of use, collaboration and documentation capabilities, customization, and scalability.
- See if the alternative integrates with your existing systems and suits your budget.
- Pricing flexibility is a major consideration if you are a growing business.
- Some of the great alternatives are Document360, Notion, Slite, Nuclino, Slab, Tettra, BookStack, and MS SharePoint.
Key Features to Look for in a Confluence Alternative
Ease of use and onboarding
With Confluence, you can document onboarding checklists, templates, and more. It provides a centralized and interactive platform and customizable templates for personalized plans.
So, when you are choosing its alternative, you must look for these features and more.
You must choose a KMS with an intuitive and easy-to-use interface, so your team can work on it with minimum effort, or they will struggle to serve the customers. It should allow users to quickly access information, save time, and increase productivity.
At the same time, it must come with excellent features for onboarding, such as:
- Multiple UI patterns to create customized tooltips, slide-outs, and checklists, etc.
- A single, centralized repository to store and manage all the organizational knowledge, including all onboarding documents for easy access.
- Tools to create great onboarding material, such as product tours and interactive tutorials, to assist users with complex onboarding processes.
Collaboration and document sharing
Confluence lets you co-edit in real-time, give in-line comments, mentions, and at the same time share documents while keeping the version history intact.
So, in a good Confluence alternative, look for strong collaboration and document-sharing features, including the ones in Confluence and others such as discussion forums, social networking features, and search functionality.
Most importantly, the ideal tool should enable your team to create, manage, and share documents on one centralized platform. The software should also be able to suggest relevant content, preferably with AI-powered capabilities.
Customization and scalability
Your organizational knowledge and team grow with the growth of your business. So, for any organization serious about growth, scalability features are crucial.
You must look for features such as:
- Unlimited content creation capabilities that allow teams to create as many pages as they need, and as the content grows.
- The platform should have a cloud-native architecture, so as knowledge expands, the storage expands accordingly.
Also, any good knowledge management system must have customization features, as your knowledge base must reflect your style and brand. Look for features such as:
- Domain customization capabilities so you can align the KMS’s domain URL with your organization’s website.
- Content categorization and sub-categorization capabilities for better organization of knowledge.
Pricing flexibility
When looking at the pricing of the alternative platform, you must pay attention to your organizational requirements for the moment.
Some of the factors you should consider are:
- Number of users: While most knowledge management systems, including Confluence, offer per-user pricing, there are also platforms such as Document360 that provide tailored pricing that best fits the needs of your organization. Choose the model that best fits you.
- Functionality: Prices will vary depending on what features and functionality you want in the tool. For example, features such as advanced analytics and AI capabilities may come at a higher cost.
- Support: Whether you want live support, or a turnaround time that works for you, and also the scale of support you need, affects the pricing.
Last but not least, it’s always great if the pricing is flexible and grows with your team. It may cost a bit more, but it is always worth it. It must, of course, match your present budget.
Integrations with tools like Slack, Jira, and Google Workspace
One of the main features in a knowledge management and collaboration tool you must look for is its integration capabilities with the tools you are working with. Your team should be able to work seamlessly between tools without struggling and wasting time switching from one to another.
This totally depends on what tools you are using, but most good KMSs integrate with the most popular tools that organizations use, such as Slack, Google Workspace, and Jira.
Repeating what I mentioned. Collaboration features, like in-line comments and all, are not available with Document360. This sounds like Confluence is better than Document360 – Why would they even prefer to switch from Confluence in the 1st place?
8 Confluence Alternatives to choose from
1. Document360
Document360 is an easy-to-use, AI-powered knowledge base and collaboration tool with dynamic functionalities. You can create an external, hybrid, or internal knowledge base on it.
It comes with dual document editing modes that are Markdown and WYSIWYG , which makes it super easy to use for all kinds of users with complete customization freedom.
Document360 is more than just content storage—it’s a platform that helps teams co-author, review, and refine content with clarity and control.
It is a centralized platform for feedback, review, and version control. It allows real-time collaboration via notes, tags, and notifications. Its AI writing and search assistant, Eddy, offers intelligent search capabilities that deliver context-aware answers within a fraction of a second. At the same time, the AI writing agent generates drafts from prompts, audio, video, or existing text; enforces style guides and templates; and enables on-the-fly refinements (tone, structure, summaries) while maintaining brand consistency and boosting productivity. The search functionality is available in the portal for editors as well, allowing them to seamlessly find information within the workspace. And it seamlessly connects with your favorite tools such as Slack, Teams, Chrome, and more.
Document360 provides tailored pricing that best fits the needs of your organization.
Users’ opinions on Document360
Overall, Document360 has made documentation much more efficient for Amagi, directly reducing the number of queries from both customers and internal teams. It’s been a reliable knowledge management platform for scaling technical documentation, balancing ease of use with advanced collaboration features.
Looking for a smarter, scalable Confluence alternative? Try Document360 and see the difference.
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2. Notion
Started as a notes-taking app, Notion has evolved into an all-in-one workspace providing a centralized platform to organize your thoughts, notes, tasks, projects, and documents.
It works as a productivity tool by offering real-time collaboration features, extensive integrations, customizable templates, and flexible content organization.
It is good for startups and big companies. Notion is customizable and insanely powerful if you’re willing to put in the work to configure it, as it can feel overwhelming because of its flexibility.
Notion offers a free plan with limited features for trial, and offers different plans for small to medium businesses, with custom pricing for enterprise.
Love the easy-to-use interface, flexibility to create whatever tools you want, unlimited data and file uploads, Notion charts, and automation.
3. Slite
Slite is a collaborative documentation tool that provides a centralized space for team documentation and knowledge-sharing.
It has a clean and user-friendly interface with features such as organizational channels, threaded comments, and integrations with tools like Slack, Trello, and Asana.
It is great for remote team communication with a lightweight documentation hub. The platform also offers analytics to help you understand how your team uses the knowledge base.
Slite starts at a minimum of $8 per user per month and offers custom pricing for enterprise.
Slite is an extremely user-friendly app, with all of the features you’d anticipate. I utilize the system to create content, interact with coworkers and consultants, and keep track of data.
4. Nuclino
Nuclino is a lightweight knowledge base that provides wiki-style collaboration in real-time. It is an intuitive tool with great features like a drag-and-drop interface, document organization in various views, instant search, markdown editing, and version history. You can also use it to build an intranet for your team with homepages for specific information.
It is a highly flexible and adaptable software, which makes it ideal for rapidly evolving businesses.
You can use Nuclino for free with limited features, and their most premium plan costs $10 per user per month.
Nuclino is a must-have tool for product & project management. UX is simple, natura,l and fast.
5. Slab
Slab is great for tech and product teams that are looking for a comprehensive solution that goes beyond simple document storage and collaboration.
It provides tools to streamline workflows, track progress, and ensure everyone is on the same page. It sets itself apart by focusing on team alignment and organizing team knowledge with a focus on integration and usability.
It comes with features such as powerful search, topic tags, rich content editor, content analytics, integrations with GitHub, Slack, and more.
Slab offers a free plan with limited features for trial, and offers different plans for small to medium businesses, offering custom pricing for enterprise.
Useful product for team wiki and employee training. Has been a great resource to quickly train employees and new hires, as well as a reference source for our team.
6. Tettra
Tettra is an internal knowledge base that focuses on knowledge management through a Q&A workflow. With structured internal wikis and a built-in Slack integration, it allows you to assign questions to experts, facilitating quick and accurate answers.
It also leverages AI to assist in organizing and suggesting relevant content, making it easier for your team to find the information they need.
Tettra starts at a minimum of $4 per user per month, and their Premium plan costs $7,200 per year, including 50 users.
We are using Tettra as our company knowledge base. What I like most is the integration with Slack and constant updating so you’re working off the most recent data.
7. Bookstack
BookStack is an open-source platform for streamlined documentation, creation, and organization. It has a highly customizable hierarchical structure to categorize content, so you can build clean and navigable internal documents with nested pages.
Some of its key features are multiple editors, an intuitive UI, and integration with authentication providers such as Okta, LDAP, Google, GitHub, and Slack.
BookStack is completely free to use.
Great product for creating wikis to document common processes.
8. Microsoft Sharepoint
SharePoint comes as a part of a Microsoft 365 subscription, and integrates with the rest of the tools in that suite, including OneDrive, making it easy to organize your content in one central hub.
Some of its key features include document libraries, lists, web parts, and enterprise search. It is a great tool for teams looking for advanced intranet and document management capabilities.
We built SharePoint as an intranet for our company, primarily for the use of sharing documents. It morphed into a full-blown website, with different sections for different teams, all protected by specific permissions. It has really elevated collaboration amongst our employee base, and it wasn’t difficult for our team to learn to use.
Conclusion
When choosing one for your organization, consider your specific needs as you go through each of these, and remember to look for key features such as ease of use, collaboration and documentation capabilities, customization, and scalability. Also, see whether it integrates with your existing systems and suits your budget. There are multiple Confluence alternatives in the market, including Document360, Notion, Slite, Nuclino, Slab, Tettra, BookStack, and MS SharePoint.
We wish you all the best in making the right choice!
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