Jun 11, 2021 • Pradeepa somasundaram
Introduction When your business expands, you get more and more moving parts an...
Jun 11, 2021 • Pradeepa somasundaram
Document360 and Guru are both robust standalone knowledge base software that al...
Jun 2, 2021 • Pradeepa somasundaram
Table of Contents What is ticket deflection The benefits of ticket ...
May 7, 2021 • Pradeepa somasundaram
Since its launch, Document360 has been tried, tested, and trusted by Fortune 50...
Feb 13, 2021 • Pradeepa somasundaram
While many businesses are aware of the benefits of a customer-facing knowledge ...
Apr 10, 2020 • Pradeepa somasundaram
Trust is that feeling you get when the takeaway service you’ve been ordering ...
Jan 22, 2020 • Pradeepa somasundaram
The Global SaaS estimated to be worth $130 billion in 2020 In the wake of the s...
Jan 3, 2020 • Pradeepa somasundaram
Can it really be December already It’s hard to believe that Christmas is only...
Nov 29, 2019 • Pradeepa somasundaram
The most important metric for a SaaS business is customer satisfaction With the...