8 Guru Alternatives for Your Teams

Your company is in a sorry state when vital knowledge is stored inside your team member’s heads. Any time someone has a question, they have to track down the relevant expert and ask for time out of their busy day to get help. In very small teams this process might be sufficient, but as your team grows this knowledge inefficiency starts to become a very huge problem.

That’s where tools like Guru come in. They were built to encourage teams to take company knowledge from the hands of individuals and store it in one centralized location. These internal wikis become a single source of truth that everyone in your team can refer to. It matters less when key team members leave since their knowledge has been stored for the future.

Read on to find out more about Guru and all the Guru competitors out there.

Guru is internal wiki software that works with your company’s unique workflows to capture and store knowledge for your team. Guru works well with the apps you already love to combine all your disparate sources of knowledge into a single knowledge base. Guru organizes your knowledge into cards, boards, and collections so users can browse the knowledge base to find what they need. Cards can be easily formatted with images, videos, and tables to bring your content to life.

Guru comes with a feature to verify your knowledge so that users can trust that the content is the most up-to-date. Guru regularly prompts experts to verify the information so your knowledge base always remains accurate. This is what sets Guru apart as Knowledge Management software that enables your team to collaborate more effectively. It’s easy to set permissions for who can access particular cards, boards, and collections so you can manage your knowledge. You can link cards together so you can show users relevant knowledge that they might not have discovered otherwise.

Let’s look at some of it’s features:

Simple editor

With Guru, the editor is very simple to use as a WYSIWYG with straightforward formatting options. If you can use Google Docs, you can use Guru’s editor. Guru’s editor allows you to insert special links to other Guru cards, although if more than one card has the same name this feature becomes a little confusing. When you create your card, you can set the interval for when the verification status needs to be reviewed, ranging from a week to a year.

Collaboration with Slack

One of the principal advantages of Guru is its powerful integration with Slack. Guru allows you to capture information directly from the Slack interface where your experts are fielding questions. Using the integration, you can create a new card and configure the settings, all from within Slack. You can also easily answer questions asked in Slack with a Guru card so your team isn’t fielding repetitive questions.

Knowledge alerts

Knowledge alerts allow you to see who is and isn’t consuming critical content. You can send out a message to groups alerting them to view your content.

Duplicate content detection

It’s important to make sure that every card in your collection is unique. Guru’s AI detects any duplicate content so you can take action to keep your knowledge tidy.

Organizing content in groups

As we’ve mentioned, Guru gives you extensive opportunities to categorize your content. A single unit of content is called a card. Guru cards are then grouped into boards, which are likely subtopics. Then boards are organized into collections

Analytics

Guru offers analytics down to the card level so you can see which users have viewed a card, who has copied it and who has added it to their favorites. Guru keeps track of which cards have been verified and which have become out of date.

What users say about Guru?

“On our day-to-day operation, as a Team Leader, it’s very helpful. Not only it contain the process for our services offered but it’s also user friendly, easy to navigate, and you can even make a folder for your favorites articles.” – Source: G2

8 Guru Alternatives to Choose

We’ve come up with a list of Guru competitors for you to consider.

Document360

Document360 is AI-powered enterprise-grade wiki software that lets your employees and customers search for what they want whenever they want it. It retains your organizational knowledge in a central hub, and you can create separate private, public, or mixed wiki given your requirements.

Your employees can perform a combined search across workspaces and languages simultaneously. It also offers multilingual capabilities, you can write articles in English and translate them to over 30 languages providing multilingual KB for your users.

To refine the search further, organize your documents up to 6 levels of categories and subcategories with a simple drag and drop. By managing knowledge effectively, you reduce information silos and declutter scattered information so teams can easily collaborate and come together to innovate. Teams can also provide faster and more accurate answers to customer queries, increasing productivity.

Organizational knowledge is key to its success, and Document360 comes with enterprise-grade data security. Your wiki is protected with security features like SSO login and MFA( multi-factor authentication), which provide extra layers of security for user authentication. Also, it meets industry security standards like GDPR and SOC2 certification.

Document360 also allows you to build your wiki from scratch. Use their state-of-the-art editors to create documents and articles or take the assistance of their AI, Eddy, in writing and related functions.

Scaling up is easy with Document360 and you can build and manage multiple wikis as your knowledge scales.

Also Read: Document360 Vs Guru

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Kipwise

Kipwise is a lightweight company wiki solution with integrations and built-in workflows to power collaboration and productivity. One of Kipwise’s most useful features is the ability to suggest relevant content while you’re working on other apps. If you’re responding to a customer ticket on Intercom or replying to a client email on Gmail, Kipwise can bring up relevant knowledge in your knowledge base without requiring you to search manually. This saves untold amounts of time in your workflow processes. You can embed documents, spreadsheets and files from other storage platforms such as Google Drive and OneDrive, and make edits on Kipwise Pages.

Groove HQ

Groove is shared inbox software that was built for teams who are ready to upgrade from using email for their support tickets. Groove comes bundled in with a customer-facing knowledge base that you can use to create self-service content for your users. You can use Groove to deflect more customer tickets and save time for your support team. It’s easy to customize your Groove knowledge base to make it match your brand, using your own domain, logo, and brand colors. Groove’s analytics give you insights into article performance metrics, most searched terms, most viewed articles, and article suggestions.

Trello

Trello is essentially project management software that helps you track tasks using cards, lists and boards. Trello has many collaboration options such as the ability to add users to cards, set due dates, attach files, and more. Using Trello enables teams to enhance their productivity because they can easily see what needs to be done. Users can share knowledge on Trello easily and record vital information on cards for others to share. Power-Ups make your Trello experience even more powerful with integrations for popular apps such as Gmail, Teams, and Slack.

ProofHub

ProofHub is a project planning software with everything your team requires to get more work done faster, together. ProofHub gives teams a centralized workplace for task lists, workflows, discussions, gantt charts, calendars, documents, and more. It connects with other popular apps like file storage, accounting, invoicing software, to name but a few. The advantage of ProofHub is it combines the capabilities of multiple tools into one software that is easy to use. ProofHub promotes collaboration and team unity through assigning personal tasks or assigning them to multiple team members. You can prioritize tasks with deadlines, time estimates, and labels, and break them down into smaller tasks.

Asana

Asana is project management software that is aimed at remote and distributed teams, enabling your entire organization to focus on its goals, and projects. Asana also functions as a collaboration tool, enabling you to coordinate team tasks so every team member knows who’s working on what. Use Asana to share feedback, files, and status updates, benefiting from a complete view of work so teams complete the right tasks at the right time. You can either organize your work into Kanban boards, timeline view to keep you on schedule or view your team’s work in one shared calendar.

Seismic

Seismic is a market leader in enablement, helping organizations to interact with customers, empower teams, and stimulate revenue growth. The Seismic Enablement Cloud™ is a unified enablement platform that gives customer-facing teams the right skills, content, tools, and insights to grow and win. Seismic allows teams to build, maintain, and manage content so that they can find and share personalized assets with customers easily. ​Seismic offers analytics that enables teams to see when and for how long customers have viewed their content. You can use Seismic to search for relevant content and keep it organized in categories, allowing employees to share knowledge with one another.

ClearSlide

ClearSlide is the most comprehensive platform for sales enablement and engagement that brings together content, communications and actionable insights. You can organize recommended content and team collections to ensure they can be discovered. This makes it simple for teams to collect and personalize content that is always up to date. ClearSlide offers real-time engagement analytics that gives you visibility into every customer interaction – that gives your team the most essential engagement insights to make more informed business decisions.

Summary

All of these Guru alternatives support Knowledge Management in some way. The tools may help to improve collaboration, knowledge sharing, and project management. Guru is a good choice if you want a simple wiki tool to share your knowledge in cards and collections.

Document360 offers extensive customization capabilities and a customer-facing knowledge base. In Document360, you have the benefit of a highly intuitive workflow that allows content authors to publish content with ease. For teams who are interested in project management, Asana and Trello are top choices. They are built with many features that simplify task tracking and collaboration. For high-performing sales teams, you should think about Seismic or ClearSlide.

Whichever tool you choose, it should help your team reach new heights of productivity and efficiency. When knowledge is made visible, you can overcome communication hurdles and work more effectively as a team.

An intuitive wiki software to easily add your content and integrate it with any application. Give Document360 a try!

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