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How WebHelp Enables Offline Knowledge Base Access

Web Help enables organizations to take their knowledge base offline, providing secure and reliable access to essential resources such as product manuals, troubleshooting guides, and policy documents anytime and anywhere.

Ideal for industries like healthcare, finance, IT, or field operations, Web Help ensures that teams can access the information they need to work efficiently, even in environments with limited or no internet connectivity.

How to Export Web Help:

  • Go to Documentation > Content Tools > Import & Export > Import & Export Project
  • Click Export and select HTML5 WebHelp format
  • Choose your workspaces, languages, and categories
  • Download and distribute via USB, internal servers, or secure channels
  • Open index.html in a browser to access offline

To read more about this feature, here is a guide for you to refer to WebHelp

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