How to import Word files directly into your knowledge base
In Document360 you can import article content into your knowledge base directly from word files with .docx extension. You can reduce time by directly importing articles from word files using either of 2 options:
- You can import directly into any category by clicking the category -> import from word.
- Content Tools -> Import & Exports -> Import from Word, during this import process you can choose to keep the entire document as a single article or split it into multiple articles.
Here is an elaborate setup guide for you to refer: Word.doc import