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How to identify the 404 pages in Knowledge base

Tracking 404 error pages in the knowledge bases is essential to enhance user experience. Document360 helps you automate this process with our Page not found Analytics. On the analytics overview page, users can view the list of links that throw the 404 error,

With Document360 page not found analytics:

  • You can drill-down sources such as Browser, Bot, or Unknown and view the data for up to 30 days.
  • Use the filter options available such as User agent (For ex. Mozilla 5.0), Date (UTC), and URL referrer.
  • Export to CSV and download the files in the MS excel.

Here is an elaborate guide for you to refer: Page not found

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