Create an Interactive Decision Tree to Instantly Guide Your User
Interactive decision trees offer a structured method to guide users through complex support queries by breaking down issues into clear, manageable steps. This approach enables customers to quickly find relevant answers, reducing confusion and minimizing the need for extensive support interactions. Decision trees can significantly enhance support efficiency and improve the overall user experience.
Quick Start: Build Your Tree
- Use smart templates to get started fast
- Add rich media like text, images, or videos
- Insert interactive buttons and dropdowns to guide users clearly
Easy to Manage
- See your entire decision tree in a simple diagram view
- Edit steps and add links to resources anytime
Better Experience for Users
- Searchable guides with clean, simple navigation
- Mobile-friendly design for easy access anywhere
- Options to restart or explore further
Turn complexity into clarity. Help your customers get answers fast, making support easier for your team.
To read more about this feature, here is a guide for you to refer to: Interactive decision tree documentation
Want to learn more?
📘 Check out our in-depth blog on how to create interactive decision trees.
It’s packed with tips, use cases, and best practices to fully leverage this powerful feature in Document360.