Document360 Blog
Document360 news, latest updates, best practices, market research, and expert insights into product documentation, SaaS documentation & knowledge base management.
9 Document Collaboration tools for Growing Teams
Apr 23, 2019 • Tom Hooker
Teamwork is the foundation stone of any successful business. If your staff can’t work together, yo...
Top 5 Customer Feedback Tools Compared
Apr 12, 2019 • Jade Emmons
Customer feedback is as important to your business as the products you sell. Without it, you’re op...
B2B Marketing Expo 2019- London
Apr 1, 2019 • Document360 Team
The B2B Marketing Expo is Europe’s leading sales event, where year after year, the most proactive ...
Top Tools for Managing Remote Customer Support Teams
Mar 29, 2019 • Tom Hooker
According to some estimates, companies worldwide lose close to 1.8 trillion US dollars to low produc...
10 essential customer service skills that drive business growth
Mar 26, 2019 • Catherine Heath
It should come as no surprise that customer service plays a key role in almost everything you do. Yo...
5 Effective Ways To Get Your Customer To Provide Feedback
Mar 22, 2019 • Jade Emmons
Every business has customers, so every business needs to collect feedback from those customers. Delv...
Open Source Help Authoring Tools: The Pros and Cons
Mar 15, 2019 • Jubina Prabhakaran
Your product needs great customer service. A crucial part of this is providing documentation to help...
Feb 2019 Product Update – File Manager, Notification c...
Mar 14, 2019 • Vishnu Balachandran
The month of February was a very focused one for Document360 as we fixated on to bring new solid fea...
Why “FREE” Isn’t Your Answer to Help Authoring Tools
Mar 13, 2019 • Catherine Heath
Investing in your documentation is now essential. 39% of millennials will check a company’s docume...