Document360 Blog
Document360 news, latest updates, best practices, market research, and expert insights into product documentation, SaaS documentation & knowledge base management.
AI Knowledge Base: Why Does Your Organization Need One?
Jun 30, 2021 • Selvaraaju Murugesan
You’ve likely heard how Artificial Intelligence (AI) is impacting business and many other facets o...
How to Document your change management process?
Jun 29, 2021 • Kingson S
All businesses must change and adapt, at the risk of becoming obsolete. However, the outcome of chan...
How to find and fix broken links on your knowledge base
Jun 28, 2021 • Document360 Team
How do you feel when you click on a link and it lands on a “404 Not Found” page One of the frust...
What’s new in Document360? – May 2021 Product update
Jun 24, 2021 • Kingson S
We are back again with our monthly blog series “What’s new edition” for the month of May 2021....
Use tags to organise your knowledge base
Jun 17, 2021 • Selvaraaju Murugesan
Organizing content in a huge knowledge base could be a daunting task. If the knowledge base has grow...
Process Documentation: A Complete Guide to Creating Effectiv...
Jun 11, 2021 • Janeera
📝 TL;DR Clear process documentation is what separates teams that grow efficiently from those t...
Guru Vs Document360 : A Side-by-Side Comparison
Jun 11, 2021 • Pradeepa somasundaram
Document360 and Guru are both robust standalone knowledge base software that allow you to provide do...
How to Import Word Document into Knowledge Base
Jun 8, 2021 • Selvaraaju Murugesan
Most of the content creator around the world are familiar with Microsoft Word and have created docum...
Ticket Deflection: The new age coin counter to reduce inboun...
Jun 2, 2021 • Gowri Ramkumar
Introduction: In the fast-growing business world, customers are always seeking instant answers. As ...