Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.
Apr 12, 2019 • Jade Emmons
Customer feedback is as important to your business as the products you sell. …
Apr 1, 2019 • Rochelle Saldanha
The B2B Marketing Expo is Europe’s leading sales event, where year after year, …
Mar 29, 2019 • Tom Hooker
According to some estimates, companies worldwide lose close to 1.8 trillion US dollars …
Mar 26, 2019 • Catherine Heath
It should come as no surprise that customer service plays a key role …
Mar 22, 2019 • Jade Emmons
Every business has customers, so every business needs to collect feedback from those …
Mar 15, 2019 • Jade Emmons
Your product needs great customer service. A crucial part of this is providing …
Mar 14, 2019 • Vishnu Balachandran
The month of February was a very focused one for Document360 as we …
Mar 13, 2019 • Catherine Heath
Investing in your documentation is now essential. 39% of millennials will check a …
Mar 11, 2019 • Rochelle Saldanha
API (Application programming interfaces) is an interface for interacting with a web server, …
Mar 8, 2019 • Catherine Heath
Different types of businesses require different types of Help Authoring Tools. If you’re …