Document360 Blog
Document360 news, latest updates, best practices, market research, and expert insights into product documentation, SaaS documentation & knowledge base management.
A Clever Trick to Manage Documentation at Scale
May 31, 2021 • Selvaraaju Murugesan
Managing a knowledge base that contains fewer number of articles is a piece of cake. However, if art...
Tips to keep a healthy knowledge base
May 24, 2021 • Selvaraaju Murugesan
Serving the right information to content consumers at the right time should be the mantra for knowle...
Best practices: Knowledge management in Learning Management ...
May 21, 2021 • Document360 Team
Businesses have a need to collect, store and disseminate knowledge throughout their organization. We...
Single Sign-On (SSO) for Document360 Knowledge Base
May 18, 2021 • Document360 Team
It is a Monday morning, and your workday has just begun. You fire up your mean machine, and it asks ...
What’s new in Document360? – April 2021 Product update
May 13, 2021 • Kingson S
We are back again with our monthly blog series “What’s new edition” for the month of April 202...
Document360 Awards and Accolades
May 7, 2021 • Pradeepa somasundaram
Since its launch, Document360 has been tried, tested, and trusted by Fortune 500s and Top SaaS Compa...
AI in Knowledge Management: Benefits, Use Cases & How t...
Apr 30, 2021 • Selvaraaju Murugesan
The AI-driven knowledge management market grew from $5.23 billion in 2024 to $7.71 billion in 2025, ...
How Human & Chatbots can optimize your customer support
Apr 27, 2021 • Gowri Ramkumar
68% of customers will pay more for products and services from a company with a strong record of good...
Drift+ Document360 – The integration that your support...
Apr 22, 2021 • Jubina Prabhakaran
What's the first thing that comes to your mind when you hear 'Conversational interface' Live chat Ch...