Pratiksha Ramkumar's Articles
Feature Update: Shared articles and Cloned articles
Apr 22, 2022 • Pratiksha Ramkumar
Maintaining documentation is critical for every business. Organizing the documentation with articles...
Quarterly round-up: A look back into Q1 2022
Apr 4, 2022 • Pratiksha Ramkumar
2022 is a new year and a new beginning. We at Document360 kickstarted the year with great goals. The...
Feature Update: Home Page Builder in a Knowledge Base
Mar 29, 2022 • Pratiksha Ramkumar
The first impression is the best impression; we have heard this quote almost everywhere. Have we not...
Feature update: Recycle bin in a Knowledge base
Feb 1, 2022 • Pratiksha Ramkumar
Ever deleted an article by mistake in your knowledge base and felt silly You obviously have two opti...
Document360’s Year in Review: 2021
Jan 5, 2022 • Pratiksha Ramkumar
We hope you all had a great time during the Holiday Season. As we enter 2022, we thought to give you...
Importance of Page Not Found Analytics in your Knowledge Base
Nov 3, 2021 • Pratiksha Ramkumar
A link throwing an error is something that every one of us might have experienced in our daily onlin...
How to analyze knowledge base performance
Oct 29, 2021 • Pratiksha Ramkumar
For every business, analyzing the business performance is one of the most important activities. If y...
Quarterly round-up: A look back into Q3 2021
Sep 27, 2021 • Pratiksha Ramkumar
The world is changing rapidly and so are businesses. Businesses having a knowledge base perform so e...
Cool features to improve your knowledge base user experience
Sep 13, 2021 • Pratiksha Ramkumar
Giving the best reading experience to your knowledge base user is not just about the quality of the ...
Ease your link validation process with Ignore URL
Sep 3, 2021 • Pratiksha Ramkumar
Ever got frustrated while clicking on a link, and the page was not available It must be an unpleasan...