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How to enable in-app assistant in knowledge base

Document360 Knowledge base assistant delivering in-app help to the right customer at the right time. The Knowledge Base Assistant helps your users find the answers they need without ever leaving your site or application. You can customize the look and feel of the Knowledge Base Assistant with custom fonts, colors, and launcher icons to match your SaaS app or website perfectly. The Domain restriction feature restricts the knowledge base assistant to appear on the listed domains. For example, if a project member wants to install the Knowledge Base assistant on a different domain, they must add that domain for the assistant to display.

With the Knowledge base assistant, users benefit in many ways:

  • End-users can refer to your knowledge base articles within the app or webpage to avoid unnecessary switching.
  • Easy to access immediate support.
  • By adding a custom link to the Assistant, you can send an end-user the page you want them to be.

Here is an elaborate setup guide for you to refer to –  Knowledge base assistant

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