Document360 Blog
Document360 news, latest updates, best practices, market research, and expert insights into product documentation, SaaS documentation & knowledge base management.
8 Guru Alternatives for Your Teams
May 25, 2022 • Pradeepa somasundaram
Your company is in a sorry state when vital knowledge is stored inside your team member’s heads. A...
How to use data and analytics in your documentation team
May 19, 2022 • Selvaraaju Murugesan
Introduction Producing good-quality technical documentation is a skill that is mastered by talented...
Feature Explorer: An intuitive way to enhance product onboar...
May 12, 2022 • Mohamed Shakheen
Understanding every feature in a Knowledge Base can be overwhelming and not immediately helpful. Pro...
7 ClickHelp Alternatives to consider in 2026
May 10, 2022 • Jubina Prabhakaran
Documentation is an integral part of every company’s products and services. Without documentation,...
Ultimate Guide to Law firm & Legal knowledge management
May 6, 2022 • Jubina Prabhakaran
A modern law firm heavily relies on the capture and dissemination of knowledge. They’re under pres...
Feature Update: Full Portal Search
May 2, 2022 • Pratiksha Ramkumar
A knowledge base portal is a powerhouse of all the information that you store about your company. Se...
Ultimate Guide to Create a Private Wiki
Apr 26, 2022 • Pradeepa somasundaram
If you were asked what you thought of when you heard the word “wiki”, what would you say Most li...
Feature Update: Shared articles and Cloned articles
Apr 22, 2022 • Pratiksha Ramkumar
Maintaining documentation is critical for every business. Organizing the documentation with articles...
Using Microsoft Teams and Slack as customer-centric tools
Apr 13, 2022 • Selvaraaju Murugesan
Being customer-centric is the mantra of SaaS companies. Customer-centric culture propels many compan...