Document360 Blog
Document360 news, latest updates, best practices, market research, and expert insights into product documentation, SaaS documentation & knowledge base management.
Connect Claude to Your Knowledge Base with MCP: Step-by-Step...
May 1, 2026 • Jubina Prabhakaran
📝 TL;DR Claude is ready to help you manage your knowledge base with your permission. Usin...
Scale Your Knowledge Base With Stronger Security and Multili...
Apr 30, 2026 • Shobhana Settu
Document360’s April updates bring solutions that help you tackle the persistent challenges documen...
MCP Server Analytics: A Complete Guide for Technical Writing...
Apr 27, 2026 • Selvaraaju Murugesan
The MCP server changed the way we provide content to AI assistants such as Claude, ChatGPT, Copilot,...
How Cloudflare Serves Markdown to AI Agents Explained
Apr 22, 2026 • Selvaraaju Murugesan
Cloudflare envisages that AI agents’ traffic will surpass human traffic to the documentation site....
How Technical Writers Can Build a skills.md for AI Assistants
Apr 15, 2026 • Selvaraaju Murugesan
Skills are reusable resources that can be provided to AI assistants such as Claude, ChatGPT and so o...
Connect Chatgpt to Your Knowledge Base with MCP: A Practical...
Apr 11, 2026 • Jubina Prabhakaran
📝 TL;DR We’ll look at the definition of MCP (Model Context Protocol). You’ll understa...
How to Make Your Documentation AI Agent Friendly
Apr 7, 2026 • Selvaraaju Murugesan
AI agents are AI systems that can plan, think, make decisions, and act autonomously. AI agents are b...
Knowledge Base Automation: Custom Fields, SCIM Provisioning ...
Apr 3, 2026 • Jenolin Johnson
There's a particular kind of frustration that quietly builds as teams grow. Not the loud, urgent kin...
How MCP Servers Unlock Your Documentation for AI Assistants
Mar 30, 2026 • Jenolin Johnson
Every technical writer knows what documentation tax is, even though it's a cost that every team has ...