Document360 Blog
Document360 news, latest updates, best practices, market research, and expert insights into product documentation, SaaS documentation & knowledge base management.
The End of the Screenshot Era in Documentation
Jun 10, 2026 • Selvaraaju Murugesan
It is common nowadays for traffic from AI agents to the docs site to exceed human-generated traffic....
How to Identify and Fix Documentation Gaps Using AI and MCP
Jun 4, 2026 • Selvaraaju Murugesan
Given the proliferation of AI coding tools, every software product release adds new features, and th...
The Enterprise Guide to Knowledge Base Authentication and MC...
Jun 1, 2026 • Darshan Sureshkumar
Document360’s May updates are built around a growing reality in modern documentation where a singl...
Documentation Drift: What It Is, Why It Happens, and How to Fix
May 26, 2026 • Selvaraaju Murugesan
Documentation drift occurs when there is a mismatch between what your documentation article says and...
MCP Servers vs. Skills: Why Technical Documentation Needs Both
May 20, 2026 • Selvaraaju Murugesan
Customers are using general-purpose AI assistants such as Claude, Gemini, ChatGPT, and so on to unde...
How AI Agents Are Changing Documentation Analytics
May 13, 2026 • Selvaraaju Murugesan
Most documentation sites' traffic came from a human audience via a web browser. In this GenAI world,...
5 Ways to Give Your AI Coding Agent Access to Documentation
May 6, 2026 • Selvaraaju Murugesan
AI coding agents are popular among developers. Many of them are vibe coding and orchestrating multip...
Connect Claude to Your Knowledge Base with MCP: Step-by-Step...
May 1, 2026 • Jubina Prabhakaran
MCP (Model Context Protocol) is an open standard released by Anthropic in 2024 for working with thei...
Scale Your Knowledge Base With Stronger Security and Multili...
Apr 30, 2026 • Shobhana Settu
Document360’s April updates bring solutions that help you tackle the persistent challenges documen...