Document360 Blog
Document360 news, latest updates, best practices, market research, and expert insights into product documentation, SaaS documentation & knowledge base management.
Documentation Drift: What It Is, Why It Happens, and How to Fix
May 26, 2026 • Selvaraaju Murugesan
Documentation drift occurs when there is a mismatch between what your documentation article says and...
MCP Servers vs. Skills: Why Technical Documentation Needs Both
May 20, 2026 • Selvaraaju Murugesan
Customers are using general-purpose AI assistants such as Claude, Gemini, ChatGPT, and so on to unde...
How AI Agents Are Changing Documentation Analytics
May 13, 2026 • Selvaraaju Murugesan
Most documentation sites' traffic came from a human audience via a web browser. In this GenAI world,...
5 Ways to Give Your AI Coding Agent Access to Documentation
May 6, 2026 • Selvaraaju Murugesan
AI coding agents are popular among developers. Many of them are vibe coding and orchestrating multip...
Connect Claude to Your Knowledge Base with MCP: Step-by-Step...
May 1, 2026 • Jubina Prabhakaran
MCP (Model Context Protocol) is an open standard released by Anthropic in 2024 for working with thei...
Scale Your Knowledge Base With Stronger Security and Multili...
Apr 30, 2026 • Shobhana Settu
Document360’s April updates bring solutions that help you tackle the persistent challenges documen...
MCP Server Analytics: A Complete Guide for Technical Writing...
Apr 27, 2026 • Selvaraaju Murugesan
The MCP server changed the way we provide content to AI assistants such as Claude, ChatGPT, Copilot,...
How Cloudflare Serves Markdown to AI Agents Explained
Apr 22, 2026 • Selvaraaju Murugesan
Cloudflare envisages that AI agents’ traffic will surpass human traffic to the documentation site....
How Technical Writers Can Build a skills.md for AI Assistants
Apr 15, 2026 • Selvaraaju Murugesan
Skills are reusable resources that can be provided to AI assistants such as Claude, ChatGPT and so o...