Selvaraaju Murugesan's Articles
Guidelines for Structuring tables in technical writing for G...
Apr 5, 2024 • Selvaraaju Murugesan
Representation of complex information can be done effectively through text in the form of tables. Th...
How an AI-Powered Knowledge Base Helps Customer Support
Jan 24, 2024 • Selvaraaju Murugesan
We all know conventional ways of answering customer queries will not satisfy today’s customers. Th...
Eddy’s Exploration: 7 Free AI Prompt Templates to Expe...
Jan 22, 2024 • Selvaraaju Murugesan
“Ask Eddy” is the Generative Artificial Intelligence (GenAI) that helps your customers get answe...
Technical Writing Guidelines to Create AI Friendly Content
Jan 11, 2024 • Selvaraaju Murugesan
Artificial intelligence is going to be ubiquitous. There is a big shift in the way in which content ...
Impact of ChatGPT enabled knowledge base in call centers
Nov 15, 2023 • Selvaraaju Murugesan
One of the main functions of a SaaS product company is to provide support for its customers. This �...
How to build your own custom ChatGPT for your company’...
Oct 27, 2023 • Selvaraaju Murugesan
Introduction Google has been dominating the search engine market for decades. It is simple to use a...
How GenAI Will Enhance a Technical Writer’s Capabilities
Oct 20, 2023 • Selvaraaju Murugesan
GenAI, or generative AI, has many applications outside of writing, such as developing products and d...
A Comprehensive Guide to Software Architecture Documentation
Oct 12, 2023 • Selvaraaju Murugesan
The reasoning behind why software development teams make the choices that they do for software archi...
A Quick Guide to Get Accurate ChatGPT Responses for Your FAQs
Sep 29, 2023 • Selvaraaju Murugesan
If you’ve arrived on this blog, chances are that you are searching for the right strategies and ti...
Role of ChatGPT plugins in the knowledge base
Aug 16, 2023 • Selvaraaju Murugesan
Introduction Generative Artificial Intelligence (AI) based technology changed the way we find infor...