Selvaraaju Murugesan's Articles
A Quick Guide to Get Accurate ChatGPT Responses for Your FAQs
Sep 29, 2023 • Selvaraaju Murugesan
If you’ve arrived on this blog, chances are that you are searching for the right strategies and ti...
Role of ChatGPT plugins in the knowledge base
Aug 16, 2023 • Selvaraaju Murugesan
Introduction Generative Artificial Intelligence (AI) based technology changed the way we find infor...
How to build a documentation culture?
Jul 31, 2023 • Selvaraaju Murugesan
Have you ever wondered why many organizations have customer centricity as their corporate value but ...
Best practices in writing content for Generative AI-based ch...
Jun 30, 2023 • Selvaraaju Murugesan
The emergence of Generative technologies such as ChatGPT has changed the game in which technical wri...
The Future of Knowledge Base in the Age of Generative AI
Apr 29, 2023 • Selvaraaju Murugesan
It is obvious that technical writers write knowledge-based articles for customers and internal teams...
Role of ChatGPT in Software Documentation
Apr 28, 2023 • Selvaraaju Murugesan
ChatGPT is a generative Artificial Intelligence (AI) technology pioneered by OpenAI, which is a Larg...
Practical guide to launching a new public API for your company
Feb 9, 2023 • Selvaraaju Murugesan
In this digital world, most software applications are delivered through the SaaS model whereby the a...
The Ultimate Guide to Create a Business Playbook
Jan 27, 2023 • Selvaraaju Murugesan
Every business needs to document its plays, policies and procedures so they can be absorbed and repl...
Agile Documentation: Methodology & Best Practices
Oct 28, 2022 • Selvaraaju Murugesan
Since the introduction of the Agile Manifesto, software development has changed its trajectory. Movi...
How to Measure the Value of Documentation?
Aug 30, 2022 • Selvaraaju Murugesan
The definition of value means generating a greater return on investment than the cost of the initial...