Selvaraaju Murugesan, Author at Document360

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Selvaraaju Murugesan

Author

Aug 16, 2023 - 5 Mins Read

Role of ChatGPT plugins in the knowledge base 

Introduction Generative Artificial Intelligence (AI) based technology changed the way we find informatio...

Customer Support Selvaraaju Murugesan

Jul 31, 2023 - 5 Mins Read

How to build a documentation culture?

Have you ever wondered why many organizations have customer centricity as their corporate value but do no...

Technical Documentation Selvaraaju Murugesan

Jun 30, 2023 - 5 Mins Read

Best practices in writing content for Generativ...

The emergence of Generative technologies such as ChatGPT has changed the game in which technical writers ...

Customer Support Selvaraaju Murugesan

Apr 29, 2023 - 7 Mins Read

The Future of Knowledge Base in the Age of Gene...

It is obvious that technical writers write knowledge base articles for customers and internal teams. The ...

Knowledge Base Software Selvaraaju Murugesan

Apr 28, 2023 - 7 Mins Read

Role of ChatGPT in Software Documentation

ChatGPT is a generative Artificial Intelligence (AI) technology pioneered by OpenAI, which is a Large Lan...

Technical Documentation Selvaraaju Murugesan

Feb 9, 2023 - 6 Mins Read

Practical guide to launching a new public API f...

In this digital world, most software applications are delivered through the SaaS model whereby the applic...

API Documentation Selvaraaju Murugesan

Jan 27, 2023 - 15 Mins Read

The Ultimate Guide to Create a Business Playbook

Every business needs to document its plays, policies and procedures so they can be absorbed and replicate...

Knowledge Base Software Selvaraaju Murugesan

Document360 helps your team to create, collaborate and publish a public or internal self-service knowledge base for your software with ease.

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Oct 28, 2022 - 11 Mins Read

Agile Documentation: Methodology & Best Practices

Since the introduction of the Agile Manifesto, software development has changed its trajectory. Moving fr...

Technical Documentation Selvaraaju Murugesan

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