Mohamed Shakheen's Articles
How SCIM Automates User Access in Document360 Knowledge Base
Mar 28, 2026 • Mohamed Shakheen
Imagine you are an IT administrator at a fast-growing organization, handling large teams. Fifty new ...
Document360 2.0: Transforming your Knowledge Experience
Nov 3, 2023 • Mohamed Shakheen
Exploring the enhanced features and user-centric innovations in Document360 2.0 The upgrade to Docu...
Revolutionize your Knowledge Base with Article Health-Check ...
Apr 27, 2023 • Mohamed Shakheen
In today's fast-paced digital world, providing accurate and up-to-date information to your customers...
Glossary: A Valuable Resource for Knowledge Sharing
Dec 19, 2022 • Mohamed Shakheen
A glossary is a valuable resource for sharing knowledge, as it provides a concise and easy-to-use re...
What is Application State Management and How Does it Matter?
Aug 26, 2022 • Mohamed Shakheen
Most likely you would’ve realized it as well. You are navigating through the knowledge base portal...
Feature Explorer: An intuitive way to enhance product onboar...
May 12, 2022 • Mohamed Shakheen
Understanding every feature in a Knowledge Base can be overwhelming and not immediately helpful. Pro...
Building Multilingual Knowledge base using Document360
Sep 4, 2020 • Mohamed Shakheen
The rapid evolution of technology has made it easier for businesses to go global with very less ...