Document360 Blog
Document360 news, latest updates, best practices, market research, and expert insights into product documentation, SaaS documentation & knowledge base management.
Must-Know Knowledge Base Trends & Statistics for 2026
May 8, 2018 • Christina Comben
Since 2017, millennials have become the largest generation worldwide. If you haven’t prepared your...
Tear Down of Stripe’s Legendary Developer Knowledge Base
May 1, 2018 • Catherine Heath
In this post, we’re going to do a tear down of the Stripe's knowledge base. Stripe’s knowledge b...
How to Understand What Your Customers are Searching for in Y...
Apr 24, 2018 • Christina Comben
Your documentation is a valuable source of information for both your staff and your clients. Every...
7 Reasons Your Knowledge Base Will Increase Productivity
Apr 19, 2018 • Christina Comben
You’ve heard that knowledge is power. But by now, you know that knowledge alone isn’t enough - i...
SaaS Knowledge Base Solutions: Are They Worth It?
Apr 16, 2018 • Catherine Heath
Should we purchase a SaaS knowledge base or develop our own solution in-house Many companies are wre...
Where Can I Get Ideas for My Knowledge Base?
Apr 11, 2018 • Christina Comben
One of the biggest excuses companies make for not adding an internal knowledge base to their websit...
5 Excuses for Not Having Company Knowledge Base Software
Apr 4, 2018 • Christina Comben
In today’s fast-paced world, people want information and they want it immediately. That means they...
Using WordPress as Knowledge Base: The Good, The Bad and The...
Mar 30, 2018 • Catherine Heath
Knowledge bases are well-known for their potential to help businesses realize savings. Your knowledg...
Super SEO Tactics to Optimize Your Knowledge Base for Search
Mar 20, 2018 • Catherine Heath
1. The importance of knowledge base SEO Many companies have enthusiastically launched their custo...