Document360 Blog
Document360 news, latest updates, best practices, market research, and expert insights into product documentation, SaaS documentation & knowledge base management.
What’s new in Document360? January 2021 Product update
Jan 12, 2021 • Kingson S
With the new year 2021 comes new beginnings and that’s the case with Document360 as well. A line o...
The benefits of a health sector knowledge management
Jan 7, 2021 • Document360 Team
Roughly 67 million people live in the UK and all of them will be involved in the health sector at so...
Enable External Forwarding in Microsoft 365
Dec 29, 2020 • Saravana Kumar
One of the disadvantages of running your business on SaaS-based products is you never know the chang...
Choosing a knowledge base for your banking institution
Dec 27, 2020 • Document360 Team
Knowledge management and self-service customer support is crucial in the banking sector. Choosing th...
Top 11 ecommerce knowledge base examples to learn from
Dec 17, 2020 • Document360 Team
It’s crucial to develop a well-rounded knowledge base for your ecommerce store. We discussed in a ...
Writing Tools Every Technical Writer Should Use
Dec 16, 2020 • Document360 Team
There is no single tool for documenting articles, books, or any other article in this digital era. T...
Customer Onboarding for 2026: Steps, Best Practices & Examples
Dec 11, 2020 • Jubina Prabhakaran
When you buy a new software product, what’s the first thing you do Log in, and then learn how to u...
How an Ecommerce Knowledge Base can Supercharge your Business
Nov 30, 2020 • Document360 Team
Ecommerce companies are working hard to increase profits and reduce their bottom line. The sector is...
Knowledge Base Management Is A Synonym For Worthy Investment
Nov 26, 2020 • Document360 Team
Have you ever read a really insightful blog online and later ran into difficulty locating it in your...