Dec 6, 2021 • Jubina Prabhakaran
Every business needs to share information among employees. It’s not practical for employees to sto...
Nov 26, 2021 • Jubina Prabhakaran
Every customer support team relies on knowledge at the heart of their workflows – an individual ag...
Oct 22, 2021 • Jubina Prabhakaran
Did you know that employees spend nearly 2 hours per day searching for and gathering information Thi...
Aug 17, 2021 • Jubina Prabhakaran
Many companies are aware of the need to have a customer-facing knowledge base, to enhance customer s...
Jul 20, 2021 • Jubina Prabhakaran
At Document360 we make and sell standalone knowledge base software. This means that our software doe...
Jun 29, 2021 • Jubina Prabhakaran
All businesses must change and adapt, at the risk of becoming obsolete. However, the outcome of chan...
Dec 11, 2020 • Jubina Prabhakaran
When you buy a new software product, what’s the first thing you do Log in, and then learn how to u...
Nov 19, 2020 • Jubina Prabhakaran
Want to create an FAQ page Or do you already have a FAQ page that is not quite doing the job In thi...
Oct 30, 2020 • Jubina Prabhakaran
More customers equals more revenue, which is great news for your business. The not-so-good news is t...
Sep 18, 2020 • Jubina Prabhakaran
To put it in simple words, A self-service knowledge base is nothing, but A well-prepared document...