Aug 17, 2021 • Jubina Prabhakaran
Many companies are aware of the need to have a customer-facing knowledge base, to enhance customer s...
Jul 20, 2021 • Jubina Prabhakaran
At Document360 we make and sell standalone knowledge base software. This means that our software doe...
Jun 29, 2021 • Jubina Prabhakaran
All businesses must change and adapt, at the risk of becoming obsolete. However, the outcome of chan...
Dec 11, 2020 • Jubina Prabhakaran
When you buy a new software product, what’s the first thing you do Log in, and then learn how to u...
Nov 19, 2020 • Jubina Prabhakaran
Want to create an FAQ page Or do you already have a FAQ page that is not quite doing the job In thi...
Oct 30, 2020 • Jubina Prabhakaran
More customers equals more revenue, which is great news for your business. The not-so-good news is t...
Sep 18, 2020 • Jubina Prabhakaran
To put it in simple words, A self-service knowledge base is nothing, but A well-prepared document...
Aug 28, 2020 • Jubina Prabhakaran
Businesses are always concerned about keeping in contact with their customers. Nowadays, there are m...
Aug 9, 2020 • Jubina Prabhakaran
Are you considering onboarding knowledge management software for your company but don’t know whatâ...
Jul 10, 2020 • Jubina Prabhakaran
Internal customer satisfaction is crucial for any successful business. You might place a lot of focu...