Jul 10, 2020 • Jubina Prabhakaran
Internal customer satisfaction is crucial for any successful business. You might place a lot of focu...
Jul 7, 2020 • Jubina Prabhakaran
If you sell products to customers, you will likely have heard of user documentation. Customers ar...
Oct 1, 2019 • Jubina Prabhakaran
In this era of information overload, there is an increased need for a centralized knowledge manageme...
Aug 22, 2019 • Jubina Prabhakaran
Imagine an organization's operations flowing effectively without everyday trials and tribulations of...
Aug 21, 2019 • Jubina Prabhakaran
Want to create a knowledge-sharing culture in your organization Wondering what value it brings overa...
Feb 15, 2019 • Jubina Prabhakaran
Customer churn also referred to as customer attrition, is a business metric that directly represents...
Dec 18, 2018 • Jubina Prabhakaran
Feeling inundated with the data and constantly searching for a small piece of information from the h...
Oct 24, 2018 • Jubina Prabhakaran
Having a knowledge base has become essential for almost every SaaS company nowadays. Since the SaaS ...
Aug 6, 2018 • Jubina Prabhakaran
Do you want to enhance your knowledge base user experience Want to know what the knowledge base best...