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Document360 Blog

Name: Knowledge Base Software
Brand: Document360
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Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.

Jul 2, 2025

How to Create Technical Documentation with Examples

All software products with simple or complex needs should be accompanied by technical documentation to he...

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Is Product Knowledge Still Relevant for Customers in the Gen...

Jun 16, 2025 • Selvaraaju Murugesan

Even since the software shipped, it has always been accompanied by documentation to help the custome...

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Technical Documentation

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Documentation isn’t just a box to tick. For developers, it's a powerful tool to reduce friction, c...

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Why Document Accessibility Matters: A Guide for Businesses a...

Jun 6, 2025 • Jubina Prabhakaran

From Word Documents to Excel Sheets to PDFs, we use documents across organizations every day. Howev...

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Decision Trees for Support Agents: A Smarter Way to Support

Jun 6, 2025 • Jubina Prabhakaran

🧩 Summary You can use decision trees to guide your support agents through the step-by-step pro...

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