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Using Microsoft Teams and Slack as customer-centric tools
Apr 13, 2022 • Selvaraaju Murugesan
Being customer-centric is the mantra of SaaS companies. Customer-centric culture propels many compan...
6 Bloomfire Alternatives for Knowledge management
Apr 10, 2022 • Jubina Prabhakaran
Many companies today need an internal knowledge base to share information and keep employees up-to-d...
10 Benefits of Creating SOP for Your Call Center
Apr 8, 2022 • Jubina Prabhakaran
Only a few businesses are as competitive and customer-oriented as call center enterprises. That’s...
Quarterly round-up: A look back into Q1 2022
Apr 4, 2022 • Pratiksha Ramkumar
2022 is a new year and a new beginning. We at Document360 kickstarted the year with great goals. The...
How to Create an Effective Product Onboarding Process
Apr 1, 2022 • Pradeepa somasundaram
Launching a new product is overwhelming. Figuring out how to start, who will own what, and when to ...
Feature Update: Home Page Builder in a Knowledge Base
Mar 29, 2022 • Pratiksha Ramkumar
The first impression is the best impression; we have heard this quote almost everywhere. Have we not...
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