Nov 26, 2021 • Jubina Prabhakaran
Every customer support team relies on knowledge at the heart of their workflows …
Oct 22, 2021 • Jubina Prabhakaran
Did you know that employees spend nearly 2 hours per day searching for …
Aug 17, 2021 • Jubina Prabhakaran
Many companies are aware of the need to have a customer-facing knowledge base, …
Jul 20, 2021 • Jubina Prabhakaran
At Document360 we make and sell standalone knowledge base software. This means that …
Jun 29, 2021 • Jubina Prabhakaran
All businesses must change and adapt, at the risk of becoming obsolete. However, …
Dec 11, 2020 • Jubina Prabhakaran
When you buy a new software product, what’s the first thing you do? …
Nov 19, 2020 • Jubina Prabhakaran
An FAQs page is something you may have thought about for your company, …
Oct 30, 2020 • Jubina Prabhakaran
More customers equals more revenue, which is great news for your business. The …
Aug 28, 2020 • Jubina Prabhakaran
Businesses are always concerned about keeping in contact with their customers. Nowadays, there …