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Document360 is awarded ’Top Rated Software’ by G2.Com

Category: Product Update

Last updated on Dec 3, 2023

Document360 #1 rated Knowledge Base Platform engineered for growing companies enables you to instantly create a beautiful online Self-Service Knowledge Base and Private Team Knowledge Base.

At Document360, we are thrilled to announce its selection by G2 Crowd in Top 50 software for 2021 in 3 different categories —

Customer Service (ranked 37)
Remote Working Tools, (ranked 18)
Highest Satisfaction Product. (ranked 77)

The three categories bear testimony to the hard work put in by our customer service teams, who have been top-notch in constantly providing help & support to our customers.

We have been enhancing the features of our product which ensures to be the best tools for remote work thereby having customers to rate us high for satisfaction. We feel honored and humbled at this feat and will continue to break new heights.


Get started with Document360 to have all your teams collaborate effortlessly while working remotely!

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About G2.Com

G2.Com is one of the leading software reviews and rating sites in the digital age. With more than 1,274,200+ authentic, timely reviews from real users and aggregated ratings on the latest software, it leverages over the other review sites. It gives transparent and genuine reviews to the software and products. Reviews about products on this website are often by trusted consumers.

With over 80K software companies on G2, Document360 is honored to be recognized in three categories—Best Customer Service, Best Remote working tools and Highest satisfaction product. It is an achievement that can only be earned through authentic endorsement from our users.

G2’s Selection Process

G2 selected the companies based on verified user reviews and unique scoring methodology. Also, G2 scores products based on data aggregated from online sources and social networks.

Criteria: Winners were determined based on reviews left at between Jan. 1 and Dec. 31, 2020. All scores are calculated using G2’s algorithms, including for Satisfaction and Market Presence.

At Document360 we keep customer feedback as sacrosanct and consider reviews as critical as product development itself. As, it reveals what we build, what makes us stand out, and what features we need to improve. And G2 platform provides the right place for users to share their genuine reviews and helps us to grow. We have put in an immense amount of passion to create the product and we are humbled to see your continued support and love for our product.

“The extraordinary accolades and overwhelming quantity of reviews that we received this year is testament to the growing interest in Document360 as your favorite Knowledge management tool”- Product Marketing Manager, Document360

Here are some of the user reviews on G2


Document360 Review  in G2

Watch the full video here

Document360 review in G2

Final Thoughts

At Document360, we are committed to providing the best Knowledge management solution and invaluable features that make the product powerful and yet simple to use. Our dedicated team is at the tap of a button to help you with setting up, migration support, or any queries.

Knowledge management solution is a long-term investment for an organization. So, we recommend our audience take a free trial and explore and compare the product before investing.


An intuitive knowledge management software to easily add your content and integrate it with any application. Give Document360 a try!

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Document360 Team

Mar 3, 2021

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