Pratiksha Ramkumar's Articles
How Document360 Leverages Azure AI to Elevate Knowledge Mana...
Feb 19, 2025 • Pratiksha Ramkumar
At Document360, we have always aimed at providing businesses with a seamless and intelligent knowled...
Document360 2024 In Focus
Jan 9, 2025 • Pratiksha Ramkumar
Yes! 2024 was an exhilarating year for us at Document360. It marked significant improvements in the ...
2023 in Review: A Year of Transformation to AI
Jan 5, 2024 • Pratiksha Ramkumar
When 2023 began, we aimed to give the product a fresh look to boost customer experience. But somewhe...
Process Improvement Tools: Enhancing Efficiency and Effectiv...
Dec 21, 2023 • Pratiksha Ramkumar
In any professionally run, competitive organization, there are clearly defined processes for every s...
Top Black Friday and Cyber Monday SaaS Deals of 2023
Nov 6, 2023 • Pratiksha Ramkumar
As Black Friday and Cyber Monday approach, it's that time of year when discounts abound! We've caref...
Employee intranet: Why does it matter to your employees?
Oct 30, 2023 • Pratiksha Ramkumar
One fundamental aspect of modern workplace culture is—the employee intranet. With the world steadi...
What Is Customer Self-Service? Benefits & Best Practices
Apr 30, 2023 • Pratiksha Ramkumar
According to the Harvard Business Review, 81% of all consumers - across sectors - seek to resolve di...
Document360 is now SOC2 Type2 Certified
Feb 28, 2023 • Pratiksha Ramkumar
We are delighted to announce that Document360 is now SOC 2 Type 2 certified. This is a significant m...
Document360’s Year in Review: 2022
Jan 9, 2023 • Pratiksha Ramkumar
When we walked into 2022, we aimed to grow Document360 in all facets—features, customers, and user...
Feature Update: Full Portal Search
May 2, 2022 • Pratiksha Ramkumar
A knowledge base portal is a powerhouse of all the information that you store about your company. Se...