Pradeep holds a Bachelor of Engineering in Mechanical Engineering from Anna University (2013) and a Master of Engineering from Rutgers University, New Jersey (2016). He is currently a Senior Technical Writer at Document360. With 8 years of experience across engineering, SaaS, and consumer products, Pradeep focuses on crafting clear, consistent, and user-friendly documentation. His work spans feature updates, product release communication, technical content, and internal learning resources. He collaborates closely with product and support teams to ensure content is accurate, accessible, and aligned with user needs. Pradeep’s interests include content strategy, knowledge management, information architecture, and exploring how AI can enhance the documentation experience.