Podcast
Documentation as Customer Success and Retention Tool with Is...
Mar 28, 2023 • Gowri Ramkumar
In the latest episode on Knowledgebase Ninjas podcast, we have Isa De Abreu …
Hard skills vs soft skills in technical writing with Jonatha...
Mar 10, 2023 • Gowri Ramkumar
Jonathan Glassman, Senior Technical Writer at GitLab joins us in this episode of …
Document Development Life Cycle with Jessica Valero Gil, Se...
Jan 31, 2023 • Gowri Ramkumar
Jessica Valero Gil, Senior Technical Writer at Zapier joins us in this episode …
User empathy while creating customer support documentation w...
Dec 21, 2022 • Gowri Ramkumar
Domi Sinclair, Technical Writer at Collibra joins us in this episode of Knowledgebase …
How to build style guides that enhances the customer journey...
Dec 1, 2022 • Gowri Ramkumar
Marty Yu, Senior Technical Writer at CrowdStrike, joins us in this episode of …
Alex Fiedler from Torq discusses the role of documentation i...
Oct 28, 2022 • Gowri Ramkumar
Alex Fiedler, Director of Knowledge Experience at Torq joins us in this episode …
Discussing technical writer career path with Lindsey Gilbert...
Sep 29, 2022 • Pradeepa somasundaram
Lindsey Gilbert, Technical Writer at Paradox joins us in this episode of Knowledgebase …
How to craft exceptional documentation that attracts and ser...
Aug 29, 2022 • Pradeepa somasundaram
Mary Connor, Technical Writer at Civitas Learning, joins us in this episode of …
Understanding Documentation Process Workflow with Sue Highmo...
Jul 22, 2022 • Gowri Ramkumar
Sue Highmoor, Document Manager at UKCloud, joins us in this episode of Knowledgebase …