Pradeepa somasundaram's Articles
How to Write Product Manuals?
Sep 19, 2024 • Pradeepa somasundaram
Want to create a great product manual for your users Wondering what are the key components you must ...
DocOps: Consistent Documentation for your Business Success
Aug 23, 2024 • Pradeepa somasundaram
Irrespective of the industry, documentation is the backbone of all businesses, including software de...
Step By Step Guide To Creating Employee Offboarding Procedure
Aug 22, 2024 • Pradeepa somasundaram
Offboarding an employee is a very sensitive process. One bad review of company culture can cloud yo...
Top 10 GenAI Tools for Customer Service You Must Explore
Aug 19, 2024 • Pradeepa somasundaram
Imagine it’s Monday morning. You’ve just logged in and found a massive pile of customer service ...
Best Tools to Create CustomGPT for Your Business
Jul 21, 2024 • Pradeepa somasundaram
Running a business involves juggling many tasks and dealing with customers. Answering the same quest...
Communities of Practice For Organizational Knowledge Management
Jun 26, 2024 • Pradeepa somasundaram
Success in any industry hinges on the ability of organizations to embrace change and cultivate a cul...
Defining and Justifying IT Policies and Procedures in the Wo...
Jun 25, 2024 • Pradeepa somasundaram
Running an IT company is not easy. You have to comply with policies and procedures to assure your cl...
Top 5 Notion Alternatives in 2026
Jun 15, 2024 • Pradeepa somasundaram
Notion is a platform that came on the market in 2016. It’s primarily intended as a productivity an...
Key Differences Between Knowledge and Document Management
Jun 6, 2024 • Pradeepa somasundaram
“It is a long-standing debate. Which one is better - knowledge management vs document managementâ€...
New Member Onboarding Process: Importance & Methods
May 30, 2024 • Pradeepa somasundaram
In today’s world of subscription business, your cost of acquisition and churn rates are terrible. ...