A knowledge base portal is a centralized online platform or software system that houses an organization’s collective knowledge, making it accessible to all team members and stakeholders as needed. It is the single source of truth to find any organizational knowledge, including, but not limited to, standard operating procedures, workflows, technical documentation, company policies, team contact info, and more. Its main purpose is to enable knowledge management and encourage efficient knowledge sharing and collaboration.
🔍 Want to Create a Powerful Knowledge Base Portal?
Discover how to empower your users with self-service. And for inspiration, check out these real-life portal examples.
