Name: Knowledge Base Software
Brand: Document360
Rating: 4.7 (2500 reviews)

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Portal
For Editors, Writers, and Reviewers

Site
For Customers and Employees

Widget
For SaaS Products and Websites

Industry Leading Features

Analytics

Dashboard

Workflow

SEO

Integrations

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Ticket Deflector

Drive

Platform API

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Knowledge Base

Software Documentation

SOP

User Manual

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by industry

SaaS
Documentation for your product

Manufacturing
Faster access, Better decisions

Healthcare
Provide better patient support

Financial Services
Reduce everyday operational risks

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help & services
from our blog

Document360’s November Release With Federat...

In this dynamically transforming digital ecosystem, we can observ...

4 Mins Read

AI Tools to Create SOP: Key Features Reviewed...

Imagine this: Your company’s senior system administrator has ju...

13 Mins Read

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Enterprise
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Knowledge Management
Knowledge base Software
Technical Documentation
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AI
SaaS
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Knowledge Management
Knowledge base Software
Technical Documentation
API Documentation
SOP
AI
SaaS
Customer Support
Best Practices
Product Updates
Product Engineering
Podcast

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11 Mins Read

Customer Support

10 Help Center Design Examples

Nov 29, 2019 • Pradeepa somasundaram

Want to build a great Help Center for your product or service? Or …

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7 Mins Read

Customer Support

How Social Media Helps Deliver Great Customer Support

Aug 19, 2019 • Document360 Team

Social media plays a fundamental role in the digital world. Facebook, Twitter, Instagram, …

Read post

7 Mins Read

Customer Support

The Best Customer Support Tools to Achieve Business Success

Aug 12, 2019 • Document360 Team

Good customer support can go a long way. We all know what it’s …

Read post

6 Mins Read

Customer Support

The Essential Customer Experience Support Tools You Need to ...

Aug 8, 2019 • Document360 Team

Companies often talk about ‘customer experience’ these days, and less about customer service. …

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7 Mins Read

Customer Support

The Critical Role of Online Customer Support Tools

Jul 25, 2019 • Document360 Team

We’ve reached a point in consumerism where customer support is ready and primed …

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7 Mins Read

Customer Support

The Role of Metrics in SAAS Customer Support

Jul 24, 2019 • Document360 Team

Data makes the world go round, or so they say, and they’re not …

Read post

7 Mins Read

Customer Support

How Customer Support Tools for Social Media Can Take Your Cu...

Jul 20, 2019 • Document360 Team

There’s no doubt about it, social media is booming! And it continues to …

Read post

#1 rated knowledge base software among leading platforms

12 Mins Read

Customer Support

The SAAS Customer Support Metrics You Need to Measure

Jul 19, 2019 • Document360 Team

When it comes to measuring your businesses’ SAAS customer support metrics, you need …

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6 Mins Read

Customer Support

5 Ways Customer Service Skills Influence Your Bottom Line

Jun 28, 2019 • Document360 Team

Let’s get down to the facts, good customer service skills can make or …

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6 Mins Read

Customer Support

Why Customer Service Skills are critical to your business su...

Jun 17, 2019 • Tom Hooker

It should come as no surprise that customer service plays a key role …

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Rating 4.7

(2500+)

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