Jubina Prabhakaran's Articles
Why to Personalize Your Knowledge Base Experience for Your A...
Dec 13, 2024 • Jubina Prabhakaran
How do you ensure your knowledge base is a must-go resource that your audience would like Making it ...
The Ultimate Guide to Creating a Construction Safety Manual
Dec 9, 2024 • Jubina Prabhakaran
A construction job is not something that you associate with documentation. Construction workers are ...
AI Tools to Create SOP: Key Features Reviewed
Nov 27, 2024 • Jubina Prabhakaran
Imagine this: Your company’s senior system administrator has just handed in their resignation with...
Quality Assurance Guidelines: A Definitive Guide
Nov 27, 2024 • Jubina Prabhakaran
A high standard is not just a requirement for every field. Whether in customer care, software engine...
How Document360 Internal Knowledge Base Helps in Reducing Si...
Nov 25, 2024 • Jubina Prabhakaran
One of the biggest problems that organizations have is silos. When teams work in silos, it delays pr...
How Document360 Knowledge Base Helps Business to Reduce Supp...
Oct 30, 2024 • Jubina Prabhakaran
Let’s be honest: Every company needs happier customers and fewer expenses. However, high support t...
Fintech Knowledge Base: Everything You Need to Know
Oct 21, 2024 • Jubina Prabhakaran
Fintech is a highly regulated industry with lots of competition. You’re competing against some cen...
Chatbots Vs. Knowledge Bases: Choose the Ideal Support Tool
Sep 27, 2024 • Jubina Prabhakaran
Chatbots vs. Knowledge bases is a tricky choice to make. Surely, keeping up with customer engage...
Contextual Help: Relevant Support at the Right Time
Sep 20, 2024 • Jubina Prabhakaran
In UX design, support is pivotal in guiding users through their journey. Designers and developers fo...
How to Write a Getting Started Guide
Aug 30, 2024 • Jubina Prabhakaran
First impressions are everything. Often, the first interaction between your product and a user is th...